International Orders Policy
Overview:
We love our global customers! This policy outlines the terms for international orders, ensuring a smooth shopping experience. Please read through it carefully before placing your order.
Shipping Charges:
Shipping costs for international orders are calculated at checkout based on the weight, dimensions, and destination of your package. We strive to offer the most economical rates available.
Customs Duties and Taxes:
When your order arrives in your country, it may be subject to customs duties, taxes, and fees. These charges are not included in your order total and are the responsibility of the recipient. We recommend checking with your local customs office for detailed information about potential fees.
Delivery Timeframes:
Delivery times vary based on location and customs processing. Generally, you can expect your order to arrive within 10-20 business days after dispatch. Please note that during peak seasons or due to unforeseen circumstances, delivery times may be extended.
Tracking Your Order:
Once your order has shipped, we will provide you with a tracking number via email. You can use this number to track your shipment online for real-time updates.
Returns and Exchanges:
Our standard return policy applies to international orders; however, return shipping costs will be the responsibility of the customer. If you need to return an item due to a manufacturing defect or damage during transit, please contact our customer support within 24 hours of receiving your order. We’ll guide you through the return process.
Customer Support:
If you have any questions or concerns regarding your international order, feel free to reach out to our customer support team at harshresinstore@gmail.com. We’re here to assist you with any inquiries you may have.
Currency Transactions:
All transactions will be processed in Indian Rupees (INR). Please check with your bank or credit card provider for any applicable currency conversion rates.
Note:
By placing an order on our website, you agree to comply with all applicable laws and regulations of your country regarding the purchase and import of goods. Harsh Resin Store is not liable for any issues arising from customs clearance or local regulations.