Cancellation / Refund policy

Shipping Policy

At RH Bulk Buy, we aim to ship your fabulous finds within 3-4 working days. If an item is out of stock, don't fret; we’ll have it back on the shelf in 4-5 days. Custom MDF and acrylic creations take about 4-5 days to craft, and delivery could take 2-7 business days depending on where you are. If you’re not home to receive your order, reshipping charges are on you, darling!

We use only reliable couriers, but let’s be real—sometimes things happen. We’re not responsible for delays outside our control, but we’ll keep you updated every step of the way. If delivery isn’t possible due to circumstances beyond our control, we’ll inform you and cancel your order with a full refund.

Cancellation Policy

Changed your mind? Orders can be canceled within 2 hours of placement, Just shoot us an email with your order number to cancel OR whatsapp us about the same

Refund & Exchange Policy

Once you snag your goodies, refunds or exchanges are pretty much off the table. We take pride in our detailed descriptions and images—please check them out before you buy! But if you receive a defective item, let us know within 24 hours, and we’ll investigate faster than you can say “resin magic.”

Returns Policy

We inspect every shipment twice because we’re all about quality! If something arrives damaged (which is rare, but hey, we’re human), you’ll need to notify us within 24 hours. We’ll require an unboxing video as proof of the defect. If we determine you’re eligible for a replacement, we’ll take care of you—unless your product is used or damaged through your own neglect.

If the item’s out of stock, we’ll hook you up with a credit note for future purchases. Just keep the packaging intact—no one likes a messy return!